The protection of your personal data is our primary concern. We recognize the importance of the information that pertains to you and your preferences, and we have implemented the most appropriate practices to manage it.
From the moment you create an account on our website, the details you provide are recorded in our database: Name, surname, e-mail, location details, contact information, and other specific fields related to your preferences. Sensitive data related to your credit or debit cards are not stored in our database in any way. You enter these on the server of the interbank cooperation environment and are used only for the needs of a given transaction. For each future order, you will be asked to re-enter these payment details. Your personal data is securely stored on the server hosting our website. Access to it is granted only to individuals authorized by us for the purpose of processing transactions and the necessary interaction with our online system. In no case are they shared with third parties.
In the context of the proper functioning of our online store, as well as the appropriate customization of the services provided to you, in addition to the above-mentioned personal data, we also temporarily record your electronic traces (IP address, hostname, behavior within the website, and possible purchase history). You may also receive temporary identification files (cookies) aimed at better customizing the functionality of our website, as well as producing reliable statistical data for use and exploitation by our company. Alongside our company's internal statistical system, the provision of statistical data is also supported by Google Analytics external application.
Our registered members may receive electronic communications from our company's personnel. This communication may concern commercial matters (clarifications or updates on a specific order) as well as targeted advertising and promotion of services and products. At any time you wish, you can unsubscribe from these updates quickly and simply by following the appropriate unsubscribe link accompanying each related communication.
If you choose "purchase without registration," then the aforementioned personal data is recorded in our database solely for the purpose of processing the transaction for which you enter it. You will not receive any future disturbances from us for any reason that does not pertain to that specific order, unless you have chosen otherwise (such as receiving updates and newsletters even if you are not a registered member).
At any time you wish, you can exercise the fundamental "right to be forgotten." On our website, once you log into your account, you can delete your account along with your personal data. Concurrently, you can edit and change your personal data, download a backup copy of your data in a readable format, and a copy for transfer to another application or website. Use these features as you see fit, always with caution and personal responsibility. The care of safeguarding your personal password is simultaneously your obligation, so please take special care to prevent unauthorized access to your data by third parties.
Before ordering any product, we clearly inform you of the exact cost of the transaction, breaking it down into its components. Upon completion of the order and its execution by our commercial department, our company's accounting department issues the appropriate receipt to you. The receipt constitutes an official document that pertains to the public interest, so any request of yours for cancellation or change of the receipt's details must be adequately justified to constitute an objective reason. Simultaneously, you are committed to the good faith use of our electronic store. Our company reserves the right to take appropriate actions to prevent or suppress any malicious activity related to the website or any transactions. The protection of your personal data must always be in line with the existing national legislation and the legal provisions concerning the public interest. For more details regarding the legal status of the operation of our online store, please refer to the Terms of Use of the website.
We make every possible effort to avoid incidents of interception or loss of personal data. We have the appropriate security specifications and carry out regular preventative technical checks with interventions and upgrades as needed. In the exceptional case where a future problem arises with your personal data, our company's data processing officer will notify you immediately to take the appropriate actions to safeguard them and avoid adverse effects.
The current reference area in the processing of your personal data may be updated and enriched at regular intervals. For this reason, if you are interested in this specific subject matter, you are invited to check this area frequently.